Adoption of AI-based chatbots for hospitality and tourism

R Pillai, B Sivathanu - International Journal of Contemporary …, 2020 - emerald.com
Purpose This study aims to investigate the customers' behavioral intention and actual usage
(AUE) of artificial intelligence (AI)-powered chatbots for hospitality and tourism in India by …

Students' adoption of AI-based teacher-bots (T-bots) for learning in higher education

R Pillai, B Sivathanu, B Metri, N Kaushik - Information Technology & …, 2024 - emerald.com
Purpose The purpose of this paper is to investigate students' adoption intention (ADI) and
actual usage (ATU) of artificial intelligence (AI)-based teacher bots (T-bots) for learning …

Continuous intention usage of artificial intelligence enabled digital banks: a review of expectation confirmation model

P Bhatnagr, A Rajesh, R Misra - Journal of Enterprise Information …, 2024 - emerald.com
Purpose This study builds on a conceptual model by integrating AI features–Perceived
intelligence (PIN) and anthropomorphism (PAN)–while extending expectation confirmation …

A scoping review of HRI Research on 'anthropomorphism': contributions to the method debate in HRI

MF Damholdt, OS Quick, J Seibt, C Vestergaard… - International Journal of …, 2023 - Springer
Anthropomorphism represents a central theoretical term in social robotics and human robot
interaction (HRI) research. However, the research into anthropomorphism displays several …

Influence of anthropomorphic agent on human empathy through games

T Tsumura, S Yamada - Ieee Access, 2023 - ieeexplore.ieee.org
The social acceptance of AI agents, including intelligent virtual agents and physical robots,
is becoming more important for the integration of AI into human society. Although the agents …

The design and observed effects of robot-performed manual gestures: A systematic review

J De Wit, P Vogt, E Krahmer - ACM Transactions on Human-Robot …, 2023 - dl.acm.org
Communication using manual (hand) gestures is considered a defining property of social
robots, and their physical embodiment and presence, therefore, we see a need for a …

Communication between automated vehicles and drivers in manual driving vehicles: Using a mechanical arm to produce gestures

W Zhang, C Wu, X You, L Kust, Y Chen… - International Journal of …, 2023 - Taylor & Francis
Effective communication between automated vehicles and human drivers in manual driving
vehicles is of great importance for traffic safety during the transition phase of automated …

Speed effects in touching behaviours: impact on perceived relationships in robot-robot interactions

T Hirayama, Y Okada, M Kimoto, T Iio… - Advanced …, 2024 - Taylor & Francis
As a form of multiple-robot interaction, robot-robot interactions effectively provide indirect
information, unlike direct interactions between people and robots. Even though numerous …

Can an android's posture and movement discriminate against the ambiguous emotion perceived from its facial expressions?

S Yagi, Y Nakata, Y Nakamura, H Ishiguro - Plos one, 2021 - journals.plos.org
Expressing emotions through various modalities is a crucial function not only for humans but
also for robots. The mapping method from facial expressions to the basic emotions is widely …

Exploring human-robot trust through the investment game: An immersive space mission scenario

E Arts, S Zörner, K Bhatia, G Mir, F Schmalzl… - Proceedings of the 8th …, 2020 - dl.acm.org
As robots become more advanced and capable, developing trust is an important factor of
human-robot interaction and cooperation. However, as multiple environmental and social …