Social networks are currently gaining increasing impact in the light of the ongoing growth of
web-based services like facebook. com. One major challenge for the economically …

Online word‐of‐mouth (WOM) can impact consumers' product evaluations, purchase
intentions, and choices—but when does it do so? How do those receiving WOM know …

The standard measure of distance in social networks–average shortest path length–
assumes a model of “simple” contagion, in which people only need exposure to influence …

The increasing emphasis on understanding the antecedents and consequences of customer-
to-customer (C2C) interactions is one of the essential developments of customer …

Purpose This paper explores knowledge sharing (KS) and intellectual capital (IC) impacts
on the success rate of equity crowdfunding (EC) campaigns in the Italian market, which …

Review helpfulness is receiving increasing attention by academics and practitioners along
with the growing problem of information overload in the Internet age. Prior studies on online …

Social movements, such as Black Lives Matter, surge when support grows for their social
justice goals. At their core, social movements advance when people act collectively by rising …

We combine network structure and firm-level relationship measures to explore the
association between innovative behavior, firm position within the network of a destination …

With the growing popularity of online user-generated reviews, research has emerged to
understand the mechanism of how a review is voted helpful, focusing on the central-route …

Purpose Firms are increasingly using social media platforms to engage with individuals, as it
is recognized that a firm's social media activity outcomes, such as number of user comments …