Consumer–machine relationships in the age of artificial intelligence: Systematic literature review and research directions

I Pentina, T Xie, T Hancock, A Bailey - Psychology & Marketing, 2023 - Wiley Online Library
Recent advancements in artificial intelligence (AI) and the emergence of AI‐based social
applications in the market have propelled research on the possibility of consumers …

Trust in robots: Challenges and opportunities

BC Kok, H Soh - Current Robotics Reports, 2020 - Springer
Abstract Purpose of Review To assess the state-of-the-art in research on trust in robots and
to examine if recent methodological advances can aid in the development of trustworthy …

How to evaluate trust in AI-assisted decision making? A survey of empirical methodologies

O Vereschak, G Bailly, B Caramiaux - … of the ACM on Human-Computer …, 2021 - dl.acm.org
The spread of AI-embedded systems involved in human decision making makes studying
human trust in these systems critical. However, empirically investigating trust is challenging …

Towards a theory of longitudinal trust calibration in human–robot teams

EJ De Visser, MMM Peeters, MF Jung, S Kohn… - International journal of …, 2020 - Springer
The introduction of artificial teammates in the form of autonomous social robots, with fewer
social abilities compared to humans, presents new challenges for human–robot team …

Bad machines corrupt good morals

N Köbis, JF Bonnefon, I Rahwan - Nature human behaviour, 2021 - nature.com
As machines powered by artificial intelligence (AI) influence humans' behaviour in ways that
are both like and unlike the ways humans influence each other, worry emerges about the …

Robots in groups and teams: a literature review

S Sebo, B Stoll, B Scassellati, MF Jung - Proceedings of the ACM on …, 2020 - dl.acm.org
Autonomous robots are increasingly placed in contexts that require them to interact with
groups of people rather than just a single individual. Interactions with groups of people …

Children conform, adults resist: A robot group induced peer pressure on normative social conformity

AL Vollmer, R Read, D Trippas, T Belpaeme - Science robotics, 2018 - science.org
People are known to change their behavior and decisions to conform to others, even for
obviously incorrect facts. Because of recent developments in artificial intelligence and …

Vulnerable robots positively shape human conversational dynamics in a human–robot team

ML Traeger, S Strohkorb Sebo… - Proceedings of the …, 2020 - National Acad Sciences
Social robots are becoming increasingly influential in shaping the behavior of humans with
whom they interact. Here, we examine how the actions of a social robot can influence …

Persuasive robots acceptance model (PRAM): roles of social responses within the acceptance model of persuasive robots

AS Ghazali, J Ham, E Barakova… - International Journal of …, 2020 - Springer
In the last years, there have been rapid developments in social robotics, which bring about
the prospect of their application as persuasive robots to support behavior change. In order to …

Trust: Recent concepts and evaluations in human-robot interaction

T Law, M Scheutz - Trust in human-robot interaction, 2021 - Elsevier
We present a survey of investigations of human trust in robots in the recent human-robot
interaction literature. The included papers are all experimental HRI studies and were …