Evolving internet technology has brought about changes in consumer lifestyle and
increased online shopping. Grounded in the theory of technology readiness (TR), this study …

Recently, scholars have attempted to understand consumer behavior related to the use of
food delivery apps (FDAs). However, the various motives behind the usage of different FDAs …

This study assesses the direct influence of food quality and e-service quality on customer
loyalty toward online food delivery (OFD) service and its indirect influence through the …

Purpose The core idea of this paper was to empirically evaluate the factors affecting the
choices of consumers while ordering food online. The goal was to explore consumer …

The COVID-19 pandemic has forced some restaurants to shift their business models to
innovative approaches in Online Food Delivery (OFD) services. This paper seeks to study …

COVID-19 presents luxury hotels with an unenviable task of maneuvering to secure survival.
One of the contingency measures of China's five-star hotels is to salvage revenues by …

Evaluating the customers' dining attitudes, e-satisfaction and continuance intention toward
mobile food ordering apps (MFOAs): evidence from Bangladesh | Emerald Insight Books and …

Purpose This study aims to understand the consumer behavior in the context of online food
delivery services that has become crucial for all the players in the market to meet their …

Purpose The purpose of this paper is to develop a model to examine how different
technological and cognitive cues related to mobile food ordering applications (MFOAs) …

Purpose–The main object of the study is to review the customer perception towards online
food delivery services. The paper explores different dimensions involved in consumer …