[PDF][PDF] Effects of Crisis-driven Reduction Measures on Business Process Outsourcing Employees' Motivation, Performance, and Retention
LLML Saavedra, C Uy, LM Canoy Jr - 2024 - gmp-riber.com
ABSTRACT Shared Services and Business Process Outsourcing (BPO) rely heavily on
human capital for their success. This industry has recently been forced to employ workforce …
human capital for their success. This industry has recently been forced to employ workforce …