Purpose The purpose of this paper is to: distinguish between financial brand equity and
perceptual brand equity; distinguish among different stakeholder perspectives on customer …

This conceptual paper provides a brief review of hospitality consumers' information search
behavior and the factors that are likely to influence their information search behavior and …

As tourists are increasingly putting off their air travel due to the COVID-19 pandemic that has
tremendously affected the travel and tourism industry, this study examined the role of …

Highlights•First global evaluation of the impact of disasters on international tourism
flows.•Tsunamis, Floods and Volcanic Eruptions constitute negative motivators.•Volcanic …

The COVID-19 pandemic has created an unprecedented and devastating impact on the
travel and tourism industry worldwide. To sustain tourism organizations in the post …

Ensuring travellers' health and well-being is an important issue in tourism management and
public health. By applying and testing the Protection Motivation Theory (PMT), this study …

Drawing on the dual process theory, this study investigates the impacts of systematic and
heuristic cues on travelers' cognitive trust, emotional trust, and adoption intention toward …

In a highly competitive market, marketing staff are always looking for solutions to strengthen
what can be called their destination values (unique place, services, and human resources …

Many studies on risk and destination choice focus on specific destinations or tourist
characteristics in an isolated way, resulting in a fragmented nature in research results …

The presence or absence of differences in the perceptions of previous visitors and non-
visitors toward a destination is important to tourist theorists and practitioners. Destination …