The value proposition of food delivery apps from the perspective of theory of consumption value

P Kaur, A Dhir, S Talwar, K Ghuman - International Journal of …, 2021 - emerald.com
Purpose The theory of consumption values (TCV) has successfully explained much
consumer choice behavior, but few studies have investigated the values that drive food …

The role of E-service quality in shaping online meeting platforms: a case study from higher education sector

A Demir, L Maroof, NU Sabbah Khan… - Journal of Applied …, 2021 - emerald.com
Purpose In this study, we have collected the response from 200 private university lecturers in
Kurdistan Region of Iraq. In order to test the hypotheses, we have proposed structural …

Emerging digital technologies and consumer decision-making in retail sector: Towards an integrative conceptual framework

P Sharma, A Ueno, C Dennis, CP Turan - Computers in Human Behavior, 2023 - Elsevier
This paper explores the influence of digital technologies on the consumer decision-making
in retail sector with two online survey-based studies. Study 1 identifies unique attributes of …

Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services

VCS Yeo, SK Goh, S Rezaei - Journal of Retailing and Consumer services, 2017 - Elsevier
Prior research has mostly examined consumer attitudes toward online services/retailing in
general and a few researchers have addressed consumer experiences with online food …

The impact of online shopping attributes on customer satisfaction and loyalty: Moderating effects of e-commerce experience

TE Mofokeng - Cogent Business & Management, 2021 - Taylor & Francis
The COVID-19 pandemic has expedited the growth of e-commerce in South Africa, as in
global markets, strengthening online shopping exchange relationships. Businesses seek …

Consumer decision-making styles, involvement, and the intention to participate in online group buying

A Klein, VM Sharma - Journal of Retailing and Consumer Services, 2022 - Elsevier
Recent studies have demonstrated the relevance of consumer decision-making styles and
consumer involvement as crucial constructs in understanding online group buying, but none …

The role of online experience in the relationship between service convenience and future purchase intentions

SK Saha, P Duarte, SC Silva… - Journal of Internet …, 2023 - Taylor & Francis
This article investigates the effects of online convenience and shopping experience on
consumer satisfaction and future purchase decisions by applying a different view to explain …

The growth of cyber entrepreneurship in the food industry: Virtual community engagement in the COVID-19 era

R Tajvidi, M Tajvidi - British Food Journal, 2021 - emerald.com
Purpose The sustainable development goals are the plans to accomplish a recovering and
more sustainable future for all. However, with the COVID-19 pandemic, the challenges are …

Do extrinsic factors encourage shoppers' compulsive buying? Store environment and product characteristics

R Lavuri, P Thaichon - Marketing Intelligence & Planning, 2023 - emerald.com
Purpose The study examines the extrinsic variables, namely store environment, promotional
activities (PA), product features and stimulation factors that encourage compulsive …

Factors influencing the consumers' behavioural intention to use online food delivery service: Empirical evidence from Taiwan

PH Tsai, CJ Chen, WH Hsiao, CT Lin - Journal of Retailing and Consumer …, 2023 - Elsevier
Understanding consumer preferences is crucial in helping online food delivery services
(OFDS) increase operating revenue and competitiveness while achieving sustainable …