In recent years there has been an exponential growth in the number of publications related
to theory and applications of Data Envelopment Analysis (DEA). Charnes, Cooper, and …

Purpose: The aim of this work is to identify the key factors for success in the hotel sector. This
objective is motivated by the importance of tourism in the Spanish economy, taking into …

The purpose of this study was to identify the effect of brand experience and service quality
on intention to revisit with satisfaction as a mediating variable in the marine tourism in …

This study examines the effects of both specialization in tourism and market competition on
the efficiency of the hotel industry. For this purpose, stochastic frontier analysis (SFA) was …

Purpose The purpose of this study is to inspect factors influencing profitability in the Italian
hospitality industry during the period 2008-2016. Design/methodology/approach This paper …

This paper conducts an extensive systematic literature review on the measurement of
efficiency in the hotel sector, which is the cornerstone of tourism. Thus, scrutinizing its …

With the development of the tourism industry over the last three decades, there has been
growing interest in evaluating the efficiency of the hotel industry from a regional perspective …

This paper develops and tests an innovative DEA model in the hospitality sector, by
originally embedding online customer ratings among the outputs of the model. Based on a …

Purpose The purpose of this paper is to examine the impact of customer perceived
relationship marketing (CPRM), service quality and brand experience on tourists' satisfaction …

Tourism is a major economic activity in the world. However, while tourism has a noticeable
positive impact on economic development, it also contributes to environmental degradation …