Purpose‐This article identifies current performance measurement practice within state,
territory and federal government departments in Australia with a particular emphasis on the …

The purpose of this article is to provide an overview of the literature covering the area of
management control systems (MCS) and intellectual capital accounting approach in logistics …

Purpose Measurement practices have long been considered vital for informing the
management of performance in organisations. Their application to local governments is a …

Orientation: Local government forms that part of the public sector closest to citizens and
therefore indispensable in its role of providing essential goods and services and developing …

The local sphere of government forms the part of the South African public sector which is
closest to citizens and is therefore indispensable in its role of providing essential goods …

The purpose of this paper is to examine how the implementation of quality management and
total quality management (TQM) particularly contributes to organisational change, and to …

Managing performance is a major concern within the public sector. Many systems for
performance management, such as the balanced scorecard, have been developed in the …

This paper examines a framework for facilitating the implementation of City Development
Strategy (CDS). Two facets of this framework are explored; factors deduced from previous …

The Balanced Scorecard (BSC) has over the last two and a half decades received much
attention as a management model for both private and public sector organizations. However …

Following increased interest in and use of new public management (NPM), greater
regulation has been introduced into many Western health systems. Yet, the effects have …