This systematic literature review aims to synthesize, organize, and structure the stock of
knowledge relating to Leadership and Quality Management using the systematic literature …

Eldercare workers' turnover intentions have caused serious concern given their high
demand and pivotal role in ensuring elderly individuals' well-being. This systematic review …

The caring self-efficacy of direct care workers in residential aged care has been explored in
the literature mostly as a predictor rather than the focus of interest. This scoping review …

We examine Australia's aged care system to understand how the accountability architecture
was shaped by outsourcing and explore the resulting implications for service outcomes. We …

Aims Aged care services touch the lives of substantial–and increasing–numbers of people.
Yet the capacity of service systems to meet older people's needs, and to do so at standards …

Governments have increasingly tasked the not‐for‐profit sector with supporting the provision
of public goods and services. Alongside this role, not‐for‐profits have faced increasingly …

In a world where technology and artificial intelligence is fast gaining ground, leading
organizations to find human-replacing solutions to complex problems, emotional labour …

This paper examines whether authentic leadership provides the resources employees need
to build their psychological capacities and well‐being so that they can embrace …

Background The quality of care provided in residential aged care facilities is largely
dependent on the job satisfaction of employees and the organisational framework and …

This paper empirically uses a street‐level bureaucrat (SLB) lens to compare the impact of
personal and organisational support on the innovative behaviour of frontline healthcare …