Evidence of a social gradient in health literacy has been found in all reported national
population surveys. Health literacy is a midstream determinant of health but not a panacea …

The delivery of palliative care to patients with advanced cancer and their families, whether
done by oncology clinicians or palliative care clinicians, requires patient-centered …

Healthcare is a service setting where meeting the needs of customers (patients and their
families) is uniquely challenging. But the necessity, complexity, cost, and high-emotion …

Individuals seek and value choice freedom, firms provide consumers ever‐increasing
opportunities to exercise it, citizens worry about protecting their right to choose freely, and …

The purpose of this article is to (1) explicate micro-to-meso linkages of well-being,(2) provide
a theoretical framework to guide research on connecting patient experiences to community …

The benefits of shared decision-making (SDM) in health care delivery are well documented,
but implementing SDM at the institutional level is challenging, particularly when patients …

Purpose Transformative value is a central tenet of transformative service research (TSR)
because it affects individual and community well-being, quality of life and sustainability …

Undocumented Latinx immigrants experience unique factors prior to migration, during
migration, and after migration that shape their health. Our review summarizes the limited but …

Healthcare in the United States has reached a point where it is unsustainable for the long
term, particularly for the poor, the elderly, and healthcare workers (HCWs) themselves. We …

Child-and family-centered care (CFCC) is being increasingly adopted internationally as a
fundamental philosophical approach to the design, delivery, and evaluation of children's …