Examining the role of patient experience surveys in measuring health care quality

R Anhang Price, MN Elliott… - … Care Research and …, 2014 - journals.sagepub.com
Patient care experience surveys evaluate the degree to which care is patient-centered. This
article reviews the literature on the association between patient experiences and other …

[PDF][PDF] Measurement of satisfaction with health care: Implications for practice from a systematic review of the literature

H Crow, H Gage, S Hampson, J Hart… - Health technology …, 2002 - uhra.herts.ac.uk
Background Satisfaction and its measurement are important for public policy analysts,
healthcare managers, practitioners and users. Despite problems with establishing a tangible …

Predictors of patient satisfaction

JL Jackson, J Chamberlin, K Kroenke - Social science & medicine, 2001 - Elsevier
Correlates of patient satisfaction at varying points in time were assessed using a survey with
2-week and 3-month follow-up in a general medicine walk-in clinic, in USA. Five hundred …

[图书][B] Clinical decision support systems

ES Berner - 2007 - Springer
When the first edition of Clinical Decision Support Systems was published in 1999, I began
the preface with the statement,“We are at the beginning of a new era in the application of …

[PDF][PDF] Linking primary care performance to outcomes of care

DG Safran, DA Taira, WH Rogers… - Journal of family …, 1998 - cdn.mdedge.com
BACKGROUND. Substantial research links many of the defining characteristics of primary
care to important out comes; yet little is known about the relative importance of each …

The correspondence of patient satisfaction and nurse burnout

MP Leiter, P Harvie, C Frizzell - Social science & medicine, 1998 - Elsevier
This study examined the relationships of nurse burnout, intention to quit, and
meaningfulness of work as assessed on a staff survey with patient satisfaction with nursing …

Patient participation in decision-making

E Guadagnoli, P Ward - Social science & medicine, 1998 - Elsevier
We review the research both for and against patient participation in decision-making and
conclude that (a) patients want to be informed of treatment alternatives,(b) they, in general …

Shared decision making in clinical medicine: past research and future directions

DL Frosch, RM Kaplan - American journal of preventive medicine, 1999 - Elsevier
Content: Shared medical decision making is a process by which patients and providers
consider outcome probabilities and patient preferences and reach a health care decision …

The practice orientations of physicians and patients: the effect of doctor–patient congruence on satisfaction

E Krupat, SL Rosenkranz, CM Yeager… - Patient education and …, 2000 - Elsevier
This study investigated the extent to which the individual orientations of physicians and
patients and the congruence between them are associated with patient satisfaction. A survey …

Characteristics and outcomes of public campaigns aimed at improving the use of antibiotics in outpatients in high-income countries

B Huttner, H Goossens, T Verheij… - The Lancet infectious …, 2010 - thelancet.com
The worldwide increase in resistance to antimicrobial drugs has made reducing the
unnecessary use of antibiotics a public health priority. There have been campaigns in many …