It is no surprise that research on digital transformation (DT) has raised vast interest among
academics in recent decades. Countries, cities, industries, companies, and people all face …

This paper synthesises research on artificial intelligence (AI) in e-commerce and proposes
guidelines on how information systems (IS) research could contribute to this research …

Extant literature has increased our understanding of specific aspects of digital
transformation; however, we lack a comprehensive portrait of its nature and implications …

The purpose of this study was to review the socialisation, externalisation, combination and
internalisation (SECI) model of knowledge management (KM), and to explore the trends of …

This article aims to analyze innovation barriers and drivers in the retail sector and report on
a successful product innovation case study of a leading grocery retailing firm in Spain. The …

With the advent of information technology, online platforms have become an vital
intermediary for acquiring green information and purchasing green products. This study …

The study proposes a holistic approach to consumer service systems and “collective
intelligence” by investigating the Collective Knowledge Systems (CKSs) and the Social …

Title: Managing digital transformation: understanding the strategic process/edited by
Andreas Hinterhuber, Tiziano Vescovi and Francesca Checchinato. Description: Abingdon …

The aim of the paper is to contribute to the literature on the conceptualization of technology
as an operant resource and the role of Artificial Intelligence (AI) in value co-creation …

Purpose With the advancement of digital transformation, it is important for e-retailers to use
artificial intelligence (AI) for customer engagement (CE), as CE enables e-retail brands to …