Improving emergency departments: Simulation-based optimization of patients waiting time and staff allocation in an Iranian hospital

S Sasanfar, M Bagherpour… - International Journal of …, 2021 - Taylor & Francis
Emergency department (ED) is known as the beating heart of a hospital which operates 24
hours, every day of a year. It provides services to a wide spectrum of patients with various …

Forecasting time-varying arrivals: Impact of direct response advertising on call center performance

M Kiygi-Calli, M Weverbergh, PH Franses - Journal of Business Research, 2021 - Elsevier
This study investigates manpower planning and the performance of a national call center for
scheduling car repairs and responding to road interventions. We model the impact of …

Improving Emergency Departments: Simulation-Based Optimization of Patients Waiting Time and the Number of Staff Present in A Hospital

H Attar, A Solyman, RA Sayed… - … on Electrical, Energy …, 2023 - ieeexplore.ieee.org
The emergency department (ED), operating around the clock every day of the year, serves a
diverse range of patients with varying medical conditions, making it the vital core of a …