Background Benchmarking has been recognised as a valuable method to help identify
strengths and weaknesses at all levels of the healthcare system. Despite a growing interest …

Across the member countries of the Organisation for Economic Co-operation and
Development (OECD), pay-for-performance (P4P) programs have been implemented in the …

Hospital performance evaluation, as an important issue in hospital management, helps to
know the status of a hospital and it can be implemented based on different criteria …

The Italian Health care System provides universal coverage for comprehensive health
services and is mainly financed through general taxation. Since the early 1990s, a strong …

Since 80's the introduction of New Public Management principles has promoted the use of
performance measurement to drive a more efficient, effective and accountable public sector …

This paper explores what motivates improved health care performance. Previously, many
have thought that performance would either improve via choice and competition or by …

Background Hip fracture injuries are identified as one of the most serious healthcare
problems affecting older people. Many studies have explored the associations among …

Health-care service quality is the core of the medical institution's management. However, the
measurement of service quality is difficult by classical measurement approaches. The fuzzy …

Aims The goal of this research is to propose a simpler and more efficient model for
evaluating healthcare establishments (HCEs). With this motivation, this study aims to …

Importance Longer time to surgery (TTS) for hip fractures has been associated with higher
rates of postoperative complications and mortality. Given that more than 300 000 adults are …