The impact of technology on mindfulness is theoretically and practically important. We
propose that photo-taking can naturally promote mindful attention to visual aspects of …

Purpose This paper examines the potential of photography as a design thinking method to
develop innovative food experiences that improve food well-being. Design/methodology …

Purpose This paper aims to define and frame the understanding of customer journeys,
associated areas of consumer decision-making process stages and touch point categories …

The present research establishes that taking photos has a paradoxical dual effect on
travelers' satisfaction and revisit intention. Across five empirical studies, we show that while …

This methodological paper investigates how visual methods contribute to the understanding
of consumers' values. The study adopts a digital ethnography approach in which participant …

Although food selfie taking and sharing has commonly been regarded as a joyful
expression, its impact on dining outcomes is still questionable, as empirical evidence on …

Purpose The purpose of this paper is to contribute to the conceptualisation of the festival
customer experience by proposing a new framework based on three interrelated concepts …

Purpose This study aims to explore the anticipated emotions of consumers and their
anticipated perceived quality (PQ) of an exhibit, event or service that they are waiting to …

Modern technology allows people to easily doctor their own photos (eg, cropping out
unwanted objects, applying color-changing filters). We examined whether editing and …

This paper conceptualizes the phenomenon of historizing the present, defined as
emphasizing the historical significance of present events and treating the present from the …