Sentiment analysis in tourism: capitalizing on big data

AR Alaei, S Becken, B Stantic - Journal of travel research, 2019 - journals.sagepub.com
Advances in technology have fundamentally changed how information is produced and
consumed by all actors involved in tourism. Tourists can now access different sources of …

A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism

Z Xiang, Q Du, Y Ma, W Fan - Tourism Management, 2017 - Elsevier
Online consumer reviews have been studied for various research problems in hospitality
and tourism. However, existing studies using review data tend to rely on a single data …

[图书][B] Consumer behaviour in tourism

S Horner, J Swarbrooke - 2020 - taylorfrancis.com
Now fully revised and updated, the fourth edition of this bestselling text provides students
with a vital understanding of the nature of tourism and contemporary tourist behaviour. It also …

[图书][B] Cultural evolution in the digital age

A Acerbi - 2019 - books.google.com
From emails to social media, from instant messaging to political memes, the way we produce
and transmit culture is radically changing. Understanding the consequences of the massive …

Place attachment to pseudo establishments: An application of the stimulus-organism-response paradigm to themed hotels

J Sun, PJ Chen, L Ren, EHW Shih, C Ma… - Journal of Business …, 2021 - Elsevier
This study uses the Mehrabian-Russell model to assess place attachment in the themed-
hotel context. We explored the theoretical framework using four constructs related to the …

The effects of traveling for business on customer satisfaction with hotel services

T Radojevic, N Stanisic, N Stanic, R Davidson - Tourism Management, 2018 - Elsevier
The purpose of this study is to examine the association between traveling for business and
customer satisfaction with hotel services. To that end, a multilevel analysis is conducted of …

[HTML][HTML] Determinants of Airbnb prices in European cities: A spatial econometrics approach

K Gyódi, Ł Nawaro - Tourism Management, 2021 - Elsevier
We examine the determinants of Airbnb prices in 10 major EU cities, focusing on the role of
location. The results confirm that attributes related to size, quality, and location are all …

[HTML][HTML] Customer perceptions of Japanese foods in Italy

RM Fanelli, A Di Nocera - Journal of Ethnic Foods, 2018 - Elsevier
As we all know, online consumer reviews have come to substitute more traditional forms of
restaurant criticism. In this article, we examine the significance of TheFork for the reputation …

Determinants of hotel guests' satisfaction from the perspective of online hotel reviewers

Z Alrawadieh, R Law - International Journal of Culture, Tourism and …, 2019 - emerald.com
Purpose With the proliferation of Web 2.0 and the travel-related user-generated content
platforms, researchers can obtain abundant unsolicited data to examine guests' perceptions …

Conceptualizing negatively valenced influencing behavior: forms and triggers

J Azer, MJ Alexander - Journal of Service Management, 2018 - emerald.com
Conceptualizing negatively valenced influencing behavior: forms and triggers | Emerald Insight
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