[HTML][HTML] Design and evaluation challenges of conversational agents in health care and well-being: selective review study

AB Kocaballi, E Sezgin, L Clark, JM Carroll… - Journal of medical …, 2022 - jmir.org
Background Health care and well-being are 2 main interconnected application areas of
conversational agents (CAs). There is a significant increase in research, development, and …

Challenges and Opportunities for the Design of Smart Speakers

T Long, LB Chilton - arXiv preprint arXiv:2306.05741, 2023 - arxiv.org
Advances in voice technology and voice user interfaces (VUIs)--such as Alexa, Siri, and
Google Home--have opened up the potential for many new types of interaction. However …

Conversational agents for health and wellbeing

AB Kocaballi, JC Quiroz, L Laranjo… - Extended Abstracts of …, 2020 - dl.acm.org
Conversational agents have increasingly been deployed in healthcare applications.
However, significant challenges remain in developing this technology. Recent research in …

Unifying recommender systems and conversational user interfaces

AD Starke, M Lee - Proceedings of the 4th Conference on …, 2022 - dl.acm.org
This paper considers unifying research on conversational user interfaces and recommender
systems. Studies on conversational user interfaces (CUIs) typically examine how …

The effect of audiences on the user experience with conversational interfaces in physical spaces

H Candello, C Pinhanez, M Pichiliani… - Proceedings of the …, 2019 - dl.acm.org
How does the presence of an audience influence the social interaction with a conversational
system in a physical space? To answer this question, we analyzed data from an art exhibit …

Let's talk about CUIs: Putting conversational user interface design into practice

C Murad, C Munteanu, BR Cowan, L Clark… - Extended Abstracts of …, 2021 - dl.acm.org
As CUIs become more prevalent in both academic research and the commercial market, it
becomes more essential to design usable and adoptable CUIs. Though research on the …

Studying multi-modal human robot interaction using a mobile VR simulation

S Milde, T Runzheimer, S Friesen, JH Peiffer… - … Conference on Human …, 2023 - Springer
The task of designing unequivocal communication between autonomous vehicles and
humans is important, considering the supposed daily interaction which might take place in …

Recipient design for conversational agents: Tailoring agent's utterance to user's knowledge

S An, R Moore, EY Liu, GJ Ren - Proceedings of the 3rd Conference on …, 2021 - dl.acm.org
While interest in AI conversational agents has grown rapidly in recent years, creating agents
capable of holding recipient-specific conversations remains a challenge. In other words, an …

Usability questionnaires to evaluate voice user interfaces

AL Iniguez-Carrillo, LS Gaytan-Lugo… - IEEE Latin America …, 2021 - ieeexplore.ieee.org
Voice user interfaces (VUI) have been increasingly used in everyday settings and they are
growing in popularity. These interfaces have predominantly eyes-free and hands-free …

[HTML][HTML] User Experience and Usability of Voice User Interfaces: A Systematic Literature Review

AM Deshmukh, R Chalmeta - Information, 2024 - mdpi.com
As voice user interfaces (VUIs) rapidly transform the landscape of human–computer
interaction, their potential to revolutionize user engagement is becoming increasingly …