Despite the various benefits offered by smart homes, they have not yet been widely adopted
by mainstream users. This study was designed to identify user perceptions in the association …

The banking sectors are optimistic that electronic banking (E-banking) will help them provide
better customer service and strengthen customer relationships. Despite this, a relatively low …

Purpose The purpose of this paper is to investigate the role of Customer Participation (CP) in
the effectiveness of New Service Development (NSD) by examining the moderating roles of …

Successful marketing efforts and professional sales encounters often depend on consumer
involvement in the purchase decision process itself, which in turn may impact firm …

The purpose of the article is to analyze through a service-experience framework the
consequences and contingency factors of Service Delivery (SD) in Remarkable Tourism …

In order to have new product development and attract customers' involvement, a holistic
approach is required within which consumers, manufacturers, sellers, designers and other …

[연구목적] 본 연구는 이러닝 시장에서 사이버강의의 수용에 영향을 미치는 요인을 확인하는데
주요 목적이 있다. 지각된 사회적 영향과 기술 친숙도를 중심으로 사이버강의에 대한 태도와 …

Despite the various benefits offered by smart homes, they have not yet been widely adopted
by mainstream users. This study was designed to identify user perceptions in the association …

Peer to peer accommodations have potential to become the dominant trend in tourism and
shacked up the traditional accommodations. Accordingly, while the most of the previous …

The purpose of this study was the role of etiquette and sellers' creativity in the relationship
between customer orientation and consumer clothing satisfaction. The research method is …