Digital transformation has become a critical path for enterprises to improve organizational
resilience, and has been widely considered by both academia and business practice …

This article utilizes input from service scholars, practitioners, reviews of published literature,
and influential policy documents to identify service research priorities that push the …

Major shocks such as the Covid-19 pandemic create unique and exceptional challenges for
different entities, including individuals, groups and organizations. In this special issue …

Abstract Research Summary While the notion of ecosystems has become prominent in
scholarly and practitioner strategy literature in recent years, more can be done to bridge …

Platforms have gained significant attention in the field of information systems (IS) research.
However, the concept of platforms remains fluid and complex due to the diverse phenomena …

Recent events have renewed attention to how organizations rely on digital resources in
response to exogenous shock. Though the literature on organizational resilience indicates …

Digital business model innovation (BMI) is critical to achieving and sustaining
competitiveness in technology-driven environments. In those environments, firms must not …

We currently observe the rapid emergence of startups that use Artificial Intelligence (AI) as
part of their business model. While recent research suggests that AI startups employ novel or …

This study extends emerging theories of star performers to digital platforms, an increasingly
prevalent entrepreneurial context. It hypothesizes that the unique characteristics of many …

The success of digital platforms can be attributed to the engagement of autonomous
complementors as exemplified by e-commerce Content Management System (CMS) …