Organizational science and health care

AT Mayo, CG Myers, KM Sutcliffe - Academy of Management …, 2021 - journals.aom.org
Our article reviews research on “organizational science and health care,” defined broadly as
research focusing on topics commonly studied in the organizational and management …

Empirical research in healthcare operations: Past research, present understanding, and future opportunities

DS Kc, S Scholtes, C Terwiesch - Manufacturing & Service …, 2020 - pubsonline.informs.org
We examine the published empirical literature in healthcare operations management over
the last 20 years. We note several unique characteristics of the research in healthcare …

A trade war and a pandemic: Disruption and resilience in the food bank supply chain

M Blessley, SM Mudambi - Industrial Marketing Management, 2022 - Elsevier
Supply chain turbulence has become the new normal–and understanding supply chain
resilience is essential for business-to-business firms. Dynamic capabilities theory provides …

Motivating process compliance through individual electronic monitoring: An empirical examination of hand hygiene in healthcare

BR Staats, H Dai, D Hofmann… - Management …, 2017 - pubsonline.informs.org
The design and use of standard processes are foundational recommendations in many
operations practices. Yet, given the demonstrated performance benefits of standardized …

The impact of health information technology bundles on hospital performance: An econometric study

L Sharma, A Chandrasekaran, KK Boyer… - Journal of Operations …, 2016 - Elsevier
Hospitals are characterized by high levels of technical expertise as well as patient
interactions. In an attempt to improve their performance along these dimensions, hospitals …

OM forum—Healthcare operations management: A snapshot of emerging research

T Dai, S Tayur - Manufacturing & service operations …, 2020 - pubsonline.informs.org
A new generation of healthcare operations management (HOM) scholars is studying timely
healthcare topics (eg, organization design, design of delivery, and organ transplantation) …

The differing impacts of operational and financial slack on occupational safety in varying market conditions

F Wiengarten, D Fan, CKY Lo, M Pagell - Journal of operations …, 2017 - Elsevier
Operations management scholars have long debated the right level of slack resources
required to optimize a production system. Recent research suggests that the right level of …

Operational efficiency and patient‐centered health care: A view from online physician reviews

DG Ko, F Mai, Z Shan, D Zhang - Journal of Operations …, 2019 - Wiley Online Library
Online reviews are playing an increasingly important role in how patients select and
evaluate health‐care providers. Physician rating websites not only act as open platforms for …

Are online reviews of physicians reliable indicators of clinical outcomes? A focus on chronic disease management

DH Saifee, Z Zheng, IR Bardhan… - Information Systems …, 2020 - pubsonline.informs.org
Current trends on patient empowerment indicate that patients who play an active role in
managing their health also seek and use information obtained from online reviews of …

Evolving concepts of patient-centered care and the assessment of patient care experiences: optimism and opposition

PD Cleary - Journal of health politics, policy and law, 2016 - read.dukeupress.edu
In his seminal work on health care quality, Avedis Donabedian noted that patient satisfaction
was a key indicator of health care quality, and in the 1970s and 1980s a great deal of …