Background: Many governments have programmes collecting and reporting patient
experience data, captured through Patient Reported Experience Measures (PREMs). Our …

Background: Patient satisfaction is an essential parameter in the assessment of quality of
care and healthcare facility performance. Objective: To investigate patients' satisfaction with …

Abstract Background The use of Patient Reported Experience Measures (PREMs) has great
potential in healthcare service improvement, but a limited use. This paper presents an …

Background This paper critically reviews published tools and indicators currently used to
measure maternity care performance within Europe, focusing particularly on whether and …

Since 80's the introduction of New Public Management principles has promoted the use of
performance measurement to drive a more efficient, effective and accountable public sector …

Aims To examine risk of adverse pregnancy outcomes, mothers' characteristics and
incidence rate over time of pregestational type 1 (T1D), type 2 (T2D) or gestational diabetes …

EXECUTIVE SUMMARY The Italian National Health System (NHS), established in 1978,
follows a model similar to the Beveridge model developed by the British NHS (Beveridge …

China has long been stuck in applying traditional data envelopment analysis (DEA) models
to measure technical efficiency of public hospitals without bias correction of efficiency …

Objectives This paper reports the measurement of technical efficiency of Tuscan Local
Health Authorities and its relationship with quality and appropriateness of care. Design First …

Resource scarcity and increasing service demand lead health systems to cope with choices
within constrained budgets. The aim of the paper is to describe the study carried out in the …