Internet techniques significantly influence the tourism industry and Internet data have been
used widely used in tourism and hospitality research. However, reviews on the recent …

Online food delivery services are a growing sector of the hospitality industry. As such, it is
important to gain a better understanding of the factors that influence consumer attitudes and …

While previous research investigated the effects of online consumer reviews on purchase
behaviors, currently, there is still a lack of knowledge on the impact of the reviews' credibility …

The purpose of this study is to investigate the impact of user-generated content (UGC) on
intention to select a travel destination (ISTD) in the context that Internet users passively …

In the last decade, eWOM has arguably become the most preferred way for consumers to
seek and share consumption-related information. eWOM as a research topic also garnered …

Consumer behavior to do online shopping is growing with technological advances. To meet
consumer needs for online shopping various e-commerce began to develop. Alibaba is one …

Purpose This paper investigates the usage and trust of Chinese social media in the travel
planning process (pre-trip, during-trip and post-trip) of Chinese tourists …

Purpose Young consumers are increasing using electronic word-of-mouth (eWOM) in travel
social networking sites to make purchase decisions. This paper aims to test the extended …

The explosion of content generated by users, in parallel with the spectacular growth of social
media and the proliferation of mobile devices, is causing a paradigm shift in research …

Online reviews are changing the way that consumers shop and firms respond to consumer
feedback. Viewed more broadly, online reviews are a type of information flow altering the …