Globalization has created a dynamic and complex business environment, requiring
organizations to adjust to unpredictable and rapid change. In this context, adaptive HR …

There are several factors that can influence consumer satisfaction, namely service quality
and product quality. Service quality is an effort to fulfill consumer needs and desires as well …

Abstract Service quality is an effort to fulfill consumer needs and desires as well as the
accuracy of delivery in keeping with consumer expectations. If not controlled, this can have a …

It is impossible to produce quality products and services without quality people and
processes. The existence of very busy peak periods is a problem in itself for service …

If not controlled, this can have a negative impact on the company, because many customers
feel dissatisfied. However, in the business world, it is not enough to be in this position, we …

This research aims to determine the effect of group counseling services in improving
adolescents self-concept. Quantitative approach with one group pre-test post-test …

During peak periods, it is possible that the services provided by producers are very minimal,
for example speeding up service times in order to serve as many customers as possible …

This is the basis for consumers to be able to buy products or services from the same place
repeatedly and not switch to other competing companies. The existence of very busy peak …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

During peak periods, it is possible that the services provided by producers are very minimal,
for example speeding up service times in order to serve as many customers as possible. It is …