Artificial intelligence (AI) characterizes a new generation of technologies capable of
interacting with the environment and aiming to simulate human intelligence. The success of …

As social robots become more common, there is a need to understand how people perceive
and interact with such technology. This systematic review seeks to estimate people's …

As AI-enhanced technologies become common in a variety of domains, there is an
increasing need to define and examine the trust that users have in such technologies. Given …

In the digital environment, chatbots as customer service agents assist consumers in decision
making. Based on the computers-are-social-actors paradigm, this study examines the …

Sharing the control of a robotic system with an autonomous controller allows a human to
reduce his/her cognitive and physical workload during the execution of a task. In recent …

Purpose Artificial intelligence (AI) fosters economic growth and opens up new directions for
innovation. However, the diffusion of AI proceeds very slowly and falls behind, especially in …

Objective The objectives of this meta-analysis are to explore the presently available
empirical findings on the antecedents of trust in robots and use this information to expand …

Drawing on the dual process theory, this study investigates the impacts of systematic and
heuristic cues on travelers' cognitive trust, emotional trust, and adoption intention toward …

Increasing man-machine trust has burgeoned during the last few decades. The growing
interest in trust-building has led to the study of the non-dichotomous nature of trust. Trust as …

This research investigates travelers' trust in intelligent autonomous technologies based on
two studies involving self-driving transportation and robot bartenders. Targeting travelers …