Review of performance assessment frameworks of e-government projects

H Singh, P Grover, AK Kar… - … : People, process and …, 2020 - emerald.com
Purpose The purpose of this paper is to summarize the literature of electronic government
frameworks and models to identify various constructs and their relationship to measure the …

A systematic literature review of E-government evaluation

MN Huda, EN Kurniasari… - Journal of Local …, 2022 - ejournal.umm.ac.id
The adoption of information and communication technology has had an effect on remodeling
the general public service delivery system called e-government. E-government evaluation is …

A framework of open government data (OGD) e-service quality dimensions with future research agenda

C Alexopoulos, S Saxena, N Rizun… - Records Management …, 2023 - emerald.com
A framework of open government data (OGD) e-service quality dimensions with future research
agenda | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

Occupational stress as a mediator between organisational intelligence traits and digital government service quality: a triangulation design approach

S Ramakrishnan, DS Mutum, MM Chit… - Journal of Service …, 2024 - emerald.com
Purpose This paper aims to examine the mediating role of occupational stress in addressing
the missing link between organisational intelligence (OI) traits and digital government …

Improving qualities of e‐government services in Rwanda: A service provider perspective

S Mukamurenzi, Å Grönlund… - The Electronic Journal of …, 2019 - Wiley Online Library
E‐government implementation is growing worldwide. In the context of developed countries,
as well as some developing ones, research provides tools to evaluate e‐government …

Does Quality matter: A systematic review of information quality of E-Government websites

T Rasool, NF Warraich - … of the 11th International Conference on Theory …, 2018 - dl.acm.org
This study aims to assess the Information Quality (IQ) indicators of E-Government websites
as perceived by the citizens. It also collected and reviewed studies (in English language) on …

An extended model for assessing E-services of Iranian Universities websites using Mixed MCDM method

M Shayganmehr, GA Montazer - Education and Information Technologies, 2020 - Springer
Since the university is considered one of the most pivotal hubs for developing science and
knowledge, it is expected to take e-services development more seriously in comparison with …

The mediating role of occupational stress: a missing link between organisational intelligence traits and digital government service quality

S Ramakrishnan, MS Wong, MM Chit… - International Journal of …, 2024 - emerald.com
Purpose This paper aims to examine the mediating role of occupational stress in addressing
the missing gap between organisational intelligence (OI) traits and digital government …

Citizens' intention to use e-government services: the case of e-complaint service in Indonesia

U Pribadi - International Journal of Electronic Governance, 2021 - inderscienceonline.com
In developing countries, the e-government initiative frequently faces a lack of positive
attitude and facilities. This study presents the results of an empirical survey of the citizens' …

A novel hybrid assessment model to evaluate e-services websites of Iranian municipalities

M Shayganmehr, GA Montazer - Artificial Intelligence Review, 2021 - Springer
Since municipalities are an essential part of urban management and are considered as the
most important hub for offering urban services, they are expected to develop e-services …