Storytelling about places is recognized as a tool to enhance the reputation of regions as they
compete for tourism and economic development spending in the digital age. Through digital …

Value co-creation has emerged as an important competitive strategy leading to value
innovation. In tourist destinations co-creation results from the participation of multiple actors …

Product service systems (PSS) can be understood as an innovation/business strategy that
includes a set of products and services that are embedded into an actor network. This paper …

Obiettivo del paper: Il paper propone un modello di rappresentazione del territorio come
sistema dinamico di relazioni intersoggettive capace di garantire non solo l'efficienza dei …

Three frameworks are recommended to analyze multilevel governance across a spectrum of
complex human systems, including nations, states, cities, universities, hospitals, hotels, and …

The study proposes a holistic approach to consumer service systems and “collective
intelligence” by investigating the Collective Knowledge Systems (CKSs) and the Social …

Most previous work focuses on how to learn discriminating appearance features over all the
face without considering the fact that each facial expression is physically composed of some …

This chapter highlights the need for a change in perspective in the approach to cultural
heritage management towards the adoption of a systems view of governance. Given the …

What do we mean today by “cultural heritage”? Is the classical definition of “culture” relating
to a purely material dimension still relevant, legitimising the protection of “cultural heritage” …

Purpose The purpose of this paper is to understand how the resource integration processes
that occur within service ecosystems affect both the well-being of the entire ecosystem and …