This research seeks to examine the interaction between customer value analytics (CVA) and
performance of SMEs through the Resource-Based View (RBV) theory's viewpoint. In this …

Digitalization affects all fields of the modern world including the economic, political, and
social aspects of our life. Governments are also involved in this process. Considering the …

We live in an era of digital revolution not only in the industry, but also in the public sector.
User opinion is key in e-services development. Currently the most established approaches …

Information technology and digitalization are closely related topics, and both are intrinsic to
many aspects of modern life. One important area to which they have particularly close links …

It seems that the twenty-first century will be a radically transformative period for humanity.
The common appraisals of our hypertechnological times are either wildly positive or dismally …

In the current social environment of information explosion, real-time monitoring and
screening of public opinion information is of great significance for governmental decision …