Despite prolific research on corporate social responsibility (CSR) in its various forms in the
hospitality industry, there is no consensus regarding the business case for CSR initiatives …

The purpose of this study is to identify how sustainable hotel practices impact the satisfaction
and intention to return of hotel guests from different nationalities. Surveys were completed by …

Due to growing consumer awareness of environmental problems, more and more hotels
have been developing green practices in response to the environmental concerns of their …

Although the success of a theme park depends heavily on visitors' experience, few studies
have sought to understand visitor behaviors. This research employs the experience …

Purpose The purpose of this paper is to examine guests' experiences at green hotels and
the impact of green experience on customer satisfaction. Design/methodology/approach A …

Despite the high relevance of Corporate Social Responsibility (CSR) in service businesses,
investigations of its influence on the cruise sector are scarce. Relying on institutional theory …

Purpose The purpose of this study is to explore the relationships among consumers'
environmental value, low-carbon knowledge, perceived value of green hotels and …

The environmental impact of marine and coastal tourism is gaining the attention of firms,
scholars and institutions. Coastal tourism facilities play a crucial role in the sustainable …

The present study investigates the mediating role of corporate image and customer
satisfaction between sustainability and loyalty. This study also examines the link between …

As a result of consumers' concern toward environmental sustainability, the hospitality
industry is developing voluntary-based tools to reduce its environmental impacts and to …