Effect of service quality, price fairness, justice with service recovery and relational bonds on customer loyalty: Mediating role of customer satisfaction
Customer loyalty has gained foremost attention among the practitioners and the academic
researchers because of its proximity to organizational growth, profit and survival. Based on …
researchers because of its proximity to organizational growth, profit and survival. Based on …
[PDF][PDF] Corporate Social Responsibility Terhadap Customer Loyalty Yang Dimediasi Oleh Electronic Service Quality, Trust Dan Customer Satisfaction Pada Industri …
DA Prashella, K Kurniawati, H Fachri… - Jurnal Ekonomi …, 2021 - karyailmiah.trisakti.ac.id
Artikel ini menguji pengaruh program Corporate Social Responsibility (CSR) terhadap
loyalitas pelanggan yang dimediasi oleh kualitas layanan, kepercayaan dan kepuasan …
loyalitas pelanggan yang dimediasi oleh kualitas layanan, kepercayaan dan kepuasan …
[PDF][PDF] Factors affecting customer loyalty in banking sector of Hyderabad, Pakistan: A Study on conventional and Islamic banking
Z Khokhar, I Laghari, MQ Lakhani - South Asian Journal of Social …, 2019 - researchgate.net
Customers are the prime means for any company or an organization to be successful.
Customer loyalty plays a very crucial role in the success of an organization. This research is …
Customer loyalty plays a very crucial role in the success of an organization. This research is …
An Application of Structure Equation Modelling in Determinants of Customer-Based Brand Equity (CBBE) in the Banking Area
As the array of the Indian service sector is very vast, funding facilities are possibly the
principal trade that provides the requirements of several sections of the people. Indian banks …
principal trade that provides the requirements of several sections of the people. Indian banks …
An Analysis of the Implementation of Electronic Customer Relationship Management (E-CRM) Towards Customer Loyalty
G Noviana - 5th Global Conference on Business, Management …, 2021 - atlantis-press.com
The presence of customers is the most important component in a business. For this reason,
customer loyalty to the company must be maintained and improved so that the business can …
customer loyalty to the company must be maintained and improved so that the business can …
Analisis Pengaruh Religiosity, Service Quality Dan Image Terhadap Customer Loyalty Dengan Trust Sebagai Mediasi
DSK Aji, SM Setyawati, R Rahab - Jurnal Ekonomi, Bisnis, dan …, 2020 - jp.feb.unsoed.ac.id
Tujuan penelitian ini adalah untuk mengetahui pengaruh religiusitas, kualitas pelayanan
dan citra perusahaan terhadap loyalitas pelanggan menempatkan kepercayaan sebagai …
dan citra perusahaan terhadap loyalitas pelanggan menempatkan kepercayaan sebagai …
Customer loyalty toward Islamic and conventional banks; mediator role of customer satisfaction
A Rahman - Mediator Role of Customer Satisfaction (October 28 …, 2016 - papers.ssrn.com
With the liberalization of economic sector of Pakistan and introduction of Islamic banking
system, the industry become more competitive as the consumer have more choices and thus …
system, the industry become more competitive as the consumer have more choices and thus …
External exigencies and customer loyalty nexus in Nigeria retail banks
O Obioha - International Journal of Research in Business and …, 2022 - ssbfnet.com
Customer loyalty is crucial in the retail banking sector, given the increasing competition
within the industry and the emerging non-traditional players. This paper examines the …
within the industry and the emerging non-traditional players. This paper examines the …
Dynamic Behavior of Islamic Banking Customer Loyalty in Jakarta
R Rusdianto, M Jasin - IQTISHADIA, 2022 - journal.iainkudus.ac.id
The attractiveness of Islamic banking lies in the profit-sharing system, service delivery,
satisfaction, and promotion, where these components are interrelated with customers, which …
satisfaction, and promotion, where these components are interrelated with customers, which …
Factors affecting customer satisfaction with Internet services in Sulaimani Governorate, KRI
TH Shareef, BN Rashid… - Passer Journal of Basic …, 2023 - passer.garmian.edu.krd
The importance of customer satisfaction to commercial enterprises has increased in recent
decades. Therefore, the customer satisfaction level is a performance benchmark and a …
decades. Therefore, the customer satisfaction level is a performance benchmark and a …