Designing conversational agents: A self-determination theory approach
X Yang, M Aurisicchio - Proceedings of the 2021 CHI Conference on …, 2021 - dl.acm.org
Bringing positive experiences to users is one of the key goals when designing
conversational agents (CAs). Yet we still lack an understanding of users' underlying needs …
conversational agents (CAs). Yet we still lack an understanding of users' underlying needs …
How to guide task-oriented chatbot users, and when: A mixed-methods study of combinations of chatbot guidance types and timings
SF Yeh, MH Wu, TY Chen, YC Lin, XJ Chang… - Proceedings of the …, 2022 - dl.acm.org
The popularity of task-oriented chatbots is constantly growing, but smooth conversational
progress with them remains profoundly challenging. In recent years, researchers have …
progress with them remains profoundly challenging. In recent years, researchers have …
Pulling back the curtain on the wizards of Oz
The Wizard of Oz method is an increasingly common practice in HCI and CSCW studies as
part of iterative design processes for interactive systems. Instead of designing a fully-fledged …
part of iterative design processes for interactive systems. Instead of designing a fully-fledged …
Conversational agents trust calibration: A user-centred perspective to design
Previous work identified trust as one of the key requirements for adoption and continued use
of conversational agents (CAs). Given recent advances in natural language processing and …
of conversational agents (CAs). Given recent advances in natural language processing and …
This is the table i want! interactive data transformation on desktop and in virtual reality
Data transformation is an essential step in data science. While experts primarily use
programming to transform their data, there is an increasing need to support non …
programming to transform their data, there is an increasing need to support non …
Building and designing expressive speech synthesis
We know there is something special about speech. Our voices are not just a means of
communicating. They also give a deep impression of who we are and what we might know …
communicating. They also give a deep impression of who we are and what we might know …
Improving the discoverability of interactions in interactive systems
E Mackamul - CHI Conference on Human Factors in Computing …, 2022 - dl.acm.org
In an ever increasingly complex technological landscape, interaction methods need to
support users in their own discovery. This is exacerbated by a general aversion to instruction …
support users in their own discovery. This is exacerbated by a general aversion to instruction …
Tea, Earl Grey, Hot: Designing speech interactions from the imagined ideal of Star Trek
B Axtell, C Munteanu - Proceedings of the 2021 CHI Conference on …, 2021 - dl.acm.org
Speech is now common in daily interactions with our devices, thanks to voice user interfaces
(VUIs) like Alexa. Despite their seeming ubiquity, designs often do not match users' …
(VUIs) like Alexa. Despite their seeming ubiquity, designs often do not match users' …
Increasing transparency to design inclusive conversational agents (CAs): perspectives and open issues
I Motta, M Quaresma - Proceedings of the 5th International Conference …, 2023 - dl.acm.org
Artificial Intelligence (AI)-based Conversational Agents (CAs) have a great potential to
include marginalized and vulnerable populations. However, some issues still make these …
include marginalized and vulnerable populations. However, some issues still make these …
Articulate+: An always-listening natural language interface for creating data visualizations
Natural Language Interfaces and Voice User Interfaces for expressing data visualizations
face ambiguities, such as, speech disfluency, under-specification, and abbreviations. In this …
face ambiguities, such as, speech disfluency, under-specification, and abbreviations. In this …