This paper provides a review and evaluation of the use of problem structuring methods
(PSMs) in practice. It starts by describing the origins of PSMs, the type of problem situation …

The traditional way of employing operational research in organisational interventions has
been the expert mode. In this mode, the problem situation faced by the client is given to the …

This book approaches strategy-making in a way that is designed to assist most
organizations develop strategy appropriate to their size, purpose and resources. It provides …

Behavioural studies have shown that while humans may be the best decision makers on the
planet, we are not quite as good as we think we are. We are regularly subject to biases …

Discrete event simulation (DES) studies in healthcare are thought to benefit from
stakeholder participation during the study lifecycle. This paper reports on a multi …

AIMS The book aims to address the challenges of how to build a robust strategy that people
want to implement. It presents strategy making as both an analytical and social process in a …

This paper reports the results of a field study of six medical project teams that worked
together in meetings over a seven-week period to develop plans to improve customer …

Abstract Strategic Options Development and Analysis (SODA) enables a group or individual
to construct a graphical representation (map) of a problematic situation, and thus explore …

Now, more than ever, planning and managing in the real world is beset by change and
uncertainty. Knowledge is incomplete, values are in dispute, decisions of others are often …

Although mixing of OR methods is an area of increasing interest to the OR community, there
has been little discussion regarding generic lessons that can be learnt from mixing methods …