Predicting interaction quality of conversational assistants with spoken language understanding model confidences
Y Gao, E Piovano, T Soliman… - Proceedings of the …, 2023 - dl.acm.org
In conversational AI assistants, SLU models are part of a complex pipeline composed of
several modules working in harmony. Hence, an update to the SLU model needs to ensure …
several modules working in harmony. Hence, an update to the SLU model needs to ensure …
Self-Healing Through Error Detection, Attribution, and Retraining
Negative feedback received from users of voice agents can provide valuable training signal
to their underlying ML systems. However, such systems tend to have complex inference …
to their underlying ML systems. However, such systems tend to have complex inference …