Measurement of trust in automation: A narrative review and reference guide

SC Kohn, EJ De Visser, E Wiese, YC Lee… - Frontiers in …, 2021 - frontiersin.org
With the rise of automated and autonomous agents, research examining Trust in Automation
(TiA) has attracted considerable attention over the last few decades. Trust is a rich and …

Human reliance on machine learning models when performance feedback is limited: Heuristics and risks

Z Lu, M Yin - Proceedings of the 2021 CHI Conference on Human …, 2021 - dl.acm.org
This paper addresses an under-explored problem of AI-assisted decision-making: when
objective performance information of the machine learning model underlying a decision aid …

[图书][B] Engineering psychology and human performance

CD Wickens, WS Helton, JG Hollands, S Banbury - 2021 - taylorfrancis.com
Forming connections between human performance and design, this new edition of
Engineering Psychology and Human Performance examines human–machine interaction …

The importance of incorporating risk into human-automation trust

RE Stuck, BJ Tomlinson, BN Walker - Theoretical Issues in …, 2022 - Taylor & Francis
A key psychological component of interactions in both human-human and human-
automation relationships is trust. Although trust has repeatedly been conceptualized as …

Developing human-machine trust: Impacts of prior instruction and automation failure on driver trust in partially automated vehicles

J Lee, G Abe, K Sato, M Itoh - … research part F: traffic psychology and …, 2021 - Elsevier
To prompt the use of driving automation in an appropriate and safe manner, system
designers require knowledge about the dynamics of driver trust. To enhance this knowledge …

A conceptual model of trust, perceived risk, and reliance on AI decision aids

E Solberg, M Kaarstad, MHR Eitrheim… - Group & …, 2022 - journals.sagepub.com
There is increasing interest in the use of artificial intelligence (AI) to improve organizational
decision-making. However, research indicates that people's trust in and choice to rely on “AI …

Trust measurement in human-autonomy teams: Development of a conceptual toolkit

A Krausman, C Neubauer, D Forster… - ACM Transactions on …, 2022 - dl.acm.org
The rise in artificial intelligence capabilities in autonomy-enabled systems and robotics has
pushed research to address the unique nature of human-autonomy team collaboration. The …

[HTML][HTML] The effect of trust on the choice for crowdshipping services

MS Cebeci, RJ Tapia, M Kroesen, M de Bok… - … Research Part A: Policy …, 2023 - Elsevier
The fast growth of e-commerce in urban areas has led to a surge in last-mile transportation
demand and an associated increase of external effects: congestion, noise and visual …

Predictive text encourages predictable writing

KC Arnold, K Chauncey, KZ Gajos - Proceedings of the 25th International …, 2020 - dl.acm.org
Intelligent text entry systems, including the now-ubiquitous predictive keyboard, can make
text entry more efficient, but little is known about how these systems affect the content that …

Computational modeling of the dynamics of human trust during human–machine interactions

WL Hu, K Akash, T Reid, N Jain - IEEE Transactions on Human …, 2018 - ieeexplore.ieee.org
We developed an experiment to elicit human trust dynamics in human-machine interaction
contexts and established a quantitative model of human trust behavior with respect to these …