Characterizing the technology needs of vulnerable populations for participation in research and design by adopting Maslow's hierarchy of needs

O Anuyah, K Badillo-Urquiola, R Metoyer - Proceedings of the 2023 CHI …, 2023 - dl.acm.org
While various frameworks and heuristics exist within the HCI community to guide research
and design for vulnerable populations, most are centered on the researcher's involvement …

I can't breathe: Reflections from Black women in CSCW and HCI

S Erete, YA Rankin, JO Thomas - Proceedings of the ACM on Human …, 2021 - dl.acm.org
In this paper, three Black women in HCI and CSCW share their experiences of being Black
women academics enduring a global pandemic that is disportionately impacting the Black …

The Village: Infrastructuring community-based mentoring to support adults experiencing poverty

TR Dillahunt, AJ Lu, A Israni, R Lodha… - Proceedings of the …, 2022 - dl.acm.org
Mentorship and other social and relational support have been vital to poverty alleviation and
transformative change. It is crucial to understand the underlying factors in the success of …

Reflections on assets-based design: A journey towards a collective of assets-based thinkers

M Wong-Villacres, A Gautam, D Tatar… - Proceedings of the ACM …, 2021 - dl.acm.org
The field of Computer-Supported Cooperative Work (CSCW) has long recognized a socio-
technical gap complicating the design of technologies that can sustainably meet social …

Making a living my way: Necessity-driven entrepreneurship in resource-constrained communities

J Hui, K Toyama, J Pal, T Dillahunt - Proceedings of the ACM on Human …, 2018 - dl.acm.org
Entrepreneurship has long been used to create self-employment opportunities to guard
against career uncertainty. Yet, little is known about how social technologies impact the day …

Community collectives: Low-tech social support for digitally-engaged entrepreneurship

J Hui, NR Barber, W Casey, S Cleage… - Proceedings of the …, 2020 - dl.acm.org
With the rise of social media, entrepreneurs are feeling the pressure to adopt digital tools for
their work. However, the upfront effort and resources needed to participate on these …

Tech help desk: Support for local entrepreneurs addressing the Long Tail of computing challenges

Y Kotturi, HT Johnson, M Skirpan, SE Fox… - Proceedings of the …, 2022 - dl.acm.org
Even entrepreneurs whose businesses are not technological (eg, handmade goods) need to
be able to use a wide range of computing technologies in order to achieve their business …

Community Tech Workers: Scaffolding Digital Engagement Among Underserved Minority Businesses

J Hui, K Seefeldt, C Baer, L Sanifu, A Jackson… - Proceedings of the …, 2023 - dl.acm.org
Small businesses are being encouraged to use digital technologies more than ever before.
However, the greater emphasis on technology adoption puts underserved minority business …

A Collective Approach to Providing Digital Skills Training Among US Public Housing Residents

S Lee, J Hui, Z Rowe, TR Dillahunt - Extended Abstracts of the 2023 CHI …, 2023 - dl.acm.org
Addressing the digital divide would support access to essential activities such as healthcare,
employment, and education among under-resourced communities in the United States (US) …

Implications for supporting marginalized job seekers: Lessons from employment centers

TR Dillahunt, M Garvin, M Held, J Hui - … of the ACM on Human-Computer …, 2021 - dl.acm.org
Rapid changes in technology are expected to limit the availability of decent work for millions
of people worldwide. This particularly disadvantages socially and economically …