[PDF][PDF] Managing customers: Analyzing the relationship between customer personality, customer satisfaction and willingness to create WOM

A Butt, M Suroor, S Hameed… - Journal of …, 2021 - academia.edu
The impact of personality traits on consumer behaviour is always an important concern for
marketing researchers and practitioners. Using the theoretical lens of the OCEAN model this …

[HTML][HTML] THE ROLE OF THE BRAND IN THE DEVELOPMENT OF COSMETIC EXPORT IN GALATA AND NIŞANTAŞI DISTRICTS OF ISTANBUL, TÜRKIYE

B Moghimi - Russian Law Journal, 2023 - cyberleninka.ru
This study's primary goal is to examine the connection between Istanbul's non-oil exports of
cosmetic products. The current study's approach is a descriptive survey, and two certain …

[PDF][PDF] Twitter as a customer service management platform: A study on Indian banks

M Shakeel, S Barsaiyan, C Sijoria - Journal of Content …, 2020 - researchgate.net
In this study customer behavior on Twitter for the five private commercial Banks in India has
been explored through the analysis of historical user Tweets. Lexicon-based sentiment …

[PDF][PDF] Learning framework for the development of key skills in the hospitality industry

G Domínguez, AF Herrera - … Journal of Hospitality and Tourism Studies …, 2020 - refaad.com
The hospitality sector is one of the most competitive industries and it is one of the leading
engines of the world economy. The current crisis in the sector due to the COVID-19 makes …