This study focuses on understanding how much people, especially those working in the IT
industry, know about non-technical training programmes offered by corporate trainers …

This study focuses on understanding how much people in Ahmedabad, especially those
working in the IT industry, know about non-technical training programmes offered by …

In today's rapidly evolving environment, two critical factors for organizations to maintain their
competitive edge are speed to market and adaptability. Over the past ten years, a significant …

1. Purpose: One of the consequences of the COVID-19 pandemic period was the migration
of educational centers from face-to-face learning to e-learning. Most centers adapted their …

The Information Technology Infrastructure Library (ITIL) aims to effectively manage the entire
lifecycle of IT services, yet it lacks direct control over the formation or changes of IT services …

The objective of this article is the definition of an algorithm aimed to settle the sequence of
implementation of Information Technology Infrastructure Library (ITIL) processes that should …

The purpose of this paper is to propose the methodology for extracting the technical
requirements of RFPs for general public services that has become more complex and …

Currently, with the boundless proliferation of social media platforms, it is undoubted that the
world is in the middle of a significant phase of social media evolution. These virtually created …

Identifying the factors affecting the success of academic information management and
evaluation centers is one of the most important studies on how its results can increase the …

Abstract IT Service Management (ITSM) refers to a set of activities that an organisation can
perform to develop, supply, operate, manage and improve information technology related …