This study compares the factors that determine consumer acceptance SMS (Short Message
Service), NFC (Near Field Communication) and QR (Quick Response) mobile payment …

With the ever-increasing development of technology and its integration into users' private
and professional life, a decision regarding its acceptance or rejection still remains an open …

Using the technology acceptance model and diffusion of innovations theory, this study
evaluated the intention of consumers to use chatbots on smartphones for shopping. Chatbot …

The 2019 novel coronavirus is a non-segmented positive-sense RNA virus belonging to the
Coronaviridae-Nidovirales family. We examined the swings in purchase behavior following …

Blockchain technology (BT) is expected to bring a revolutionary paradigm shift in the manner
the transactions are carried in the supply chains. BT provides better visibility and …

To improve customer experience and achieve sustainable development, many industries,
especially banking, have leveraged artificial intelligence to implement a chatbot into their …

Ride-sharing has received great attention recently and is considered to be a sustainable
transportation mode. Understanding the determinants of the consumers' intention to use ride …

Trust is a crucial issue in online shopping environments, but it is more important in social
commerce platforms due to the salient role of peer-generated contents. This article …

A meta-analysis examined the role of online trust in business-to-consumer e-commerce. The
analysis of 16 pairwise relationships derived from 150 empirical studies involving online …

This study investigates the factors that build resistance and attitude towards AI voice
assistants (AIVA). A theoretical model is proposed using the dual-factor framework by …