Privacy at the Margins| refractive surveillance: Monitoring customers to manage workers
Collecting information about one group can facilitate control over an entirely different group—
a phenomenon we term refractive surveillance. We explore this dynamic in the context of …
a phenomenon we term refractive surveillance. We explore this dynamic in the context of …
The use of contracts on employees: Their widespread use, and the implications for management
P Cappelli, L Eldor - Academy of Management Annals, 2023 - journals.aom.org
While many management studies have documented the rise of alternative, nonemployment
working arrangements like the “gig” economy and electronic platforms, the application of …
working arrangements like the “gig” economy and electronic platforms, the application of …
Unequal but fair: Incorporating distributive justice in operational allocation models
Fairness is a natural concern when model‐based decisions affect human beings. In
personnel‐management decisions, employees' perceptions of fairness depend both upon …
personnel‐management decisions, employees' perceptions of fairness depend both upon …
[PDF][PDF] Data and algorithms in the workplace: a primer on new technologies
L Kresge - 2020 - laborcenter.berkeley.edu
The COVID-19 pandemic has intensified an already urgent discussion about the future of
work and the role technology will play in shaping that future. Media reports have highlighted …
work and the role technology will play in shaping that future. Media reports have highlighted …
Can data science change human resources?
Discussions about the potential for artificial intelligence (AI) in modern society have ranged
across virtually every aspect of human endeavors. At least at present, general-purpose …
across virtually every aspect of human endeavors. At least at present, general-purpose …
Staff planning for hospitals with implicit cost estimation and stochastic optimization
We consider the anesthesiologist staff planning problem for operating services departments
in large multi‐specialty hospitals without limit on anesthesiologist supply, where the planner …
in large multi‐specialty hospitals without limit on anesthesiologist supply, where the planner …
Real-Time Labour Allocation in grocery stores: A simulation-based approach
S Mou, DJ Robb - Decision Support Systems, 2019 - Elsevier
Aligning staff with changing customer and store needs is key to store operations
management. There is considerable research on personnel scheduling, but little on the …
management. There is considerable research on personnel scheduling, but little on the …
The structuring work of algorithms
D Boyd - Daedalus, 2023 - direct.mit.edu
Algorithms reflect how power is arranged within our society while also producing power
dynamics themselves. Algorithmic systems configure power by engaging in network-making …
dynamics themselves. Algorithmic systems configure power by engaging in network-making …
[图书][B] Walking mannequins: How race and gender inequalities shape retail clothing work
In malls across the United States, clothing retail workers navigate low wages and
unpredictable schedules. Despite these problems, they devote time and money to mirror the …
unpredictable schedules. Despite these problems, they devote time and money to mirror the …
[PDF][PDF] Stable and predictable scheduling as antidote to income volatility
DS Mitchell - The Aspen Institute Financial Security Program, 2017 - aspeninstitute.org
SUMMARY EPIC has identified unpredictable and unstable worker schedules as a major
driver of income volatility and believes there is a growing consensus that reforms are …
driver of income volatility and believes there is a growing consensus that reforms are …