Customer engagement in sport: An updated review and research agenda

H McDonald, R Biscaia, M Yoshida… - Journal of Sport …, 2022 - journals.humankinetics.com
Customer engagement (CE) is an emerging perspective that provides a holistic view of the
ways in which customers' interactive experiences with organizations create value for both …

The distinctiveness of sport management theory and research

GB Cunningham, JS Fink… - Kinesiology …, 2021 - journals.humankinetics.com
Four decades have passed since the publication of Perspectives on the Academic Discipline
of Physical Education: A Tribute to G. Lawrence Rarick—an edited text that offered a …

We are in this together: Sport brand involvement and fans' well-being

Y Su, J Du, R Biscaia, Y Inoue - European Sport Management …, 2022 - Taylor & Francis
ABSTRACT Research Question The COVID-19 pandemic has highlighted the need for a
transformative perspective on the role of sport brands in promoting fans' psychological well …

Understanding the lack of diversity in sport consumer behavior research

EB Delia, EN Melton, K Sveinson… - Journal of Sport …, 2022 - journals.humankinetics.com
Sport consumer behavior researchers have developed a robust understanding of how and
why people consume sport, and the consequences of consumption. There has been little …

Who doesn't like sport? A taxonomy of non-fans

H McDonald, J Pallant, DC Funk… - Sport Management …, 2024 - Taylor & Francis
The motives and behaviour of sports fans are heavily researched. Past work has
distinguished “fans” and “supporters” on engagement with teams or athletes and identified …

Does pro-environmental attitude predicts pro-environmental behavior? Comparing sustainability connection in emotional and cognitive environments among football …

R Cayolla, M Escadas, BP McCullough, R Biscaia… - Heliyon, 2023 - cell.com
Environmental sustainability is an imperative topic in contemporary business-related
research, aiming to understand and predict how individuals' environmentally friendly …

Transformative sport service research: Linking sport services with well-being

Y Inoue, M Sato, K Filo - Journal of Sport Management, 2020 - journals.humankinetics.com
The performance of sport organizations has been traditionally examined from the
perspective of attaining strategic and operational goals (eg, profitability, sporting …

Customer-to-customer interactions in the sport fan context: typology, framework (C2CIF) and directions for future research

S Uhrich, R Grohs, J Koenigstorfer - Journal of Service Management, 2024 - emerald.com
Purpose Social factors, such as fellow spectators in a stadium or other fans sharing their
experiences on online platforms, play a dominant role in spectator sport consumption. This …

Towards a theory of well-being in digital sports viewing behavior

A Jose, S Mathew, DP Chacko… - Journal of Services …, 2022 - emerald.com
Purpose Social television (Social TV) viewing of live sports events is an emerging trend. The
realm of transformative service research (TSR) envisions that every service consumption …

Does being a sport fan provide meaning in life?

EB Delia, JD James, DL Wann - Journal of Sport …, 2021 - journals.humankinetics.com
Adding to research on team identification and well-being, inquiry into meaning in life and
team identification could illuminate how sport fandom impacts consumers' lives. In the …