A systematic review of experimental research on public service motivation

KH Chung, I Rhee, C Liu - Public Performance & Management …, 2024 - Taylor & Francis
Experimental research has been increasingly recognized as the gold standard for causal
inference. However, despite the call for the adoption of experimental approaches to the …

Institutional pressures, policy attention, and e-government service capability: evidence from China's prefecture-level cities

T Pan, B Fan - Public Performance & Management Review, 2023 - Taylor & Francis
Exploring the “institutional pressures–policy attention–innovation performance” link is
essential for public managers to address the differentiated development between regions for …

Effect of Citizen Incivility on Self-Sacrifice of Public Service Motivation and Turnover Intention of Street-Level Bureaucrats: Mediating Effect of Emotional Exhaustion

KJ Lee, J Youm - Public Performance & Management Review, 2024 - Taylor & Francis
Although citizen incivility toward street-level bureaucrats (SLBs) is prevalent globally,
theoretical analysis and empirical evidence are restricted in understanding these …

¿ Hay diferencias de género en las habilidades y el desempeño laboral de los puestos directivos en el sector público?

AM Castaño, M Zuazua-Vega, DL Stone… - Revista de Psicología …, 2024 - SciELO Espana
Public administrations are facing the challenge of continuous improvement of processes to
meet both ethical and compliance standards. This study examines the extent to which non …