The co-evolution of industrial production and social patterns calls for systemic solutions that
can only be provided by partnerships between companies and other stakeholders, including …

We propose a new generic design methodology for different types of PSS. Product–Service
System (PSS) has received much attention recently from academia and industry because of …

This paper proposes eight groups of twenty nine scoring criteria that can help designers and
practitioners to compare and select an appropriate methodology for a certain problem in …

With the advent of new technologies and given the continuing change in consumers' needs,
companies have switched from CRM (Customer Relationship Management) to e-CRM …

There are more and more applications of Product Service Systems (PSS) in today's industry
in both B2B and B2C sectors. PSS is able to bring plenty of benefits to the customer, the …

The development process for a Functional Product (FP) is complex and there is a need to
coordinate, monitor, control and share information as well as to communicate properly …

Product service systems (PSS) have been researched in academia and implemented in
industry for more than a decade, and they bring plenty of benefits to various stakeholders …

The Western world is increasingly moving towards a service-oriented economy. The concept
of product-service systems (PSSs) can help to deal with this transition. However, users and …

This paper describes the integration of a sensor data stream monitoring system into a
proposed functional product model capable of predicting functional availability. Such …

Boundaries of industrial design discipline are expanding rapidly through new concepts that
have emerged in recent years such as service design, experience design, sustainability, and …