Cultural intelligence (CQ), the capability by which expatriates, managers, and others
involved in cross-cultural interactions function effectively in a globalized world, was …

We conducted a systematic review of 158 publications on Cultural Intelligence (CQ) and
related concepts, Global Mindset (GM), and Cross-cultural Competence (CC) using …

Within luxury hotels targeting multinational segments, frontline service staff are essential to
creating unique, personalized experiences for high-value, discerning clientele. Performing …

This study extends previous research by examining the role of cultural intelligence (CQ) in
both culture shock and reverse culture shock. Specifically, this study asserts that CQ acts as …

Cultural Intelligence is defined as “an individual's capacity to function and manage
effectively in culturally diverse settings”(Ang et al., 2007). CQ is conceptualized into four …

Global virtual teams (GVTs) operate in a globally dispersed work environment, principally
relying on communication and information technologies to achieve work tasks. In this work …

Purpose This paper aims to investigate the contribution of cultural intelligence (CQ) to the
interaction involvement and job performance of call center agents in the Philippines …

This research investigates the contribution of cultural intelligence (CQ) in adaptive selling
behaviors and international sales performance of Thai salespeople assigned to work at …

We extend the conceptualization of Anxiety–Uncertainty Management theory to include an
intercultural capability in the form of cultural intelligence (CQ) and by linking intercultural …

This research examines the role of the cultural intelligence (CQ) of Chinese expatriates in
supervisory positions at subsidiaries in Thailand, concerning the quality of the supervisor …