[HTML][HTML] Applications of text mining in services management: A systematic literature review
S Kumar, AK Kar, PV Ilavarasan - International Journal of Information …, 2021 - Elsevier
The importance of text mining is increasing in services management as the access to big
data is increasing across digital platforms enabling such services. This study adopts a …
data is increasing across digital platforms enabling such services. This study adopts a …
Sentiment analysis in hospitality and tourism: a thematic and methodological review
Purpose This study aims to conduct a systematic review and critically analyze the sentiment
analysis literature in hospitality and tourism from methodological (data sets and analyzes) …
analysis literature in hospitality and tourism from methodological (data sets and analyzes) …
Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors
Consumers increasingly interact with multimedia posts shared by peers on social media
(SM) platforms. Drawing upon service-dominant logic (SDL) and the information adoption …
(SM) platforms. Drawing upon service-dominant logic (SDL) and the information adoption …
Electronic word-of-mouth from video bloggers: The role of content quality and source homophily across hedonic and utilitarian products
Consumers increasingly post videos in which they review products and experiences,
spreading electronic word-of-mouth (eWOM). Despite the relevance of consumer-generated …
spreading electronic word-of-mouth (eWOM). Despite the relevance of consumer-generated …
The effect of characteristics of source credibility on consumer behaviour: A meta-analysis
The aim of this research is to synthesise findings from existing studies on the characteristics
of source credibility of electronic word of mouth (eWOM) communications in a single model …
of source credibility of electronic word of mouth (eWOM) communications in a single model …
The role of visual cues in eWOM on consumers' behavioral intention and decisions
Consumers increasingly use eWOM to make decisions about various products and services.
However, few studies have investigated how different visual and verbal eWOM cues affect …
However, few studies have investigated how different visual and verbal eWOM cues affect …
The impact of memorable tourism experiences on loyalty behaviors: The mediating effects of destination image and satisfaction
JH Kim - Journal of travel research, 2018 - journals.sagepub.com
The current study develops a theoretical model of the effect of memorable tourism
experiences (MTEs) on behavioral intentions by examining the structural relationships …
experiences (MTEs) on behavioral intentions by examining the structural relationships …
DMO online platforms: Image and intention to visit
S Molinillo, F Liébana-Cabanillas… - Tourism …, 2018 - Elsevier
The online platforms (ie, websites and social media) of Destination Management
Organizations (DMOs) are among the most useful tools for building and promoting a …
Organizations (DMOs) are among the most useful tools for building and promoting a …
Medical tourism destination image and its relationship with the intention to revisit: A study of Chinese medical tourists in Malaysia
Medical tourism in Malaysia has grown over the years and has become a promising
industry. However, due to the establishment of China's Belt and Road Initiative (BRI), we see …
industry. However, due to the establishment of China's Belt and Road Initiative (BRI), we see …
Exploring the role of next-generation virtual technologies in destination marketing
This study aims to investigate the impact of virtual reality experiences created with the
newest generation of wearable devices on the intention to visit sites and attractions in a …
newest generation of wearable devices on the intention to visit sites and attractions in a …