Nurses are at the forefront of health services and even have a major influence in
determining the degree of quality of health services in hospitals. So that the knowledge …

Health managers should measure and manage their corporate reputation and doctors'
reputations to increase patient loyalty. When a hospital is a patient's first preference, this …

The present study aims to identify the impact of corporate social responsibility on patients'
intention to revisit the healthcare industry. Furthermore, mediating the role of patient …

Abstract Background and Aims As high‐quality health care encompasses patient‐centered
care, this study used the perceived quality− satisfaction− behavioral intention and structure …

Background: Customer loyalty is identified as a critical component of a company's success
and profitability including in hospitals. Customer loyalty can only be accomplished if the …

This study aims to examine the effect of private hospital logistics factors on treatment
satisfaction and specialist patient satisfaction. This study has five construction dimensions of …

Purpose Researchers have widely explored and associated corporate social responsibility
with firm success. Measuring the relationship between corporate social responsibility (CSR) …

The aim of this study is to reveal the effects of word-of-mouth marketing, hospital social
media accounts, user social media accounts, hospital advertisements and price policy on …

Abstract Latar Belakang: Kualitas pelayanan adalah tingkat keunggulan yang diharapkan
dan pengendalian atas tingkat keunggulan tersebut untuk memenuhi keinginan pelanggan …

Service quality in healthcare has gained more attention from researchers after the COVID-19
pandemic, affecting almost every country, including Jordan. This research has focused on …