Aim of the review The aim of this review is to conduct an in-depth analysis of the available
literature in order to identify and evaluate studies measuring patient satisfaction with …

OBJECTIVE: To examine the effect of perceived health status on three components of
patient satisfaction. METHODS: The Household Component of the 1999 Medical …

A qualitative study was undertaken to explore descriptions of satisfaction with health care,
with 30 dermatology patients. The relevance and usefulness of the approach chosen to …

Background The extant literature reveals a lack of psychometrically validated tools
measuring patient satisfaction with pharmacist clinical services. The Patient Satisfaction with …

The objective of this study was to develop a psychometrically valid, multidimensional, self-
administered, general questionnaire measuring patient satisfaction with pharmacy …

Objective To identify content of pharmacy performance relevant to patient satisfaction.
Setting Interviews with pharmacy users were conducted at their homes. The Delphi meeting …

Patient satisfaction with pharmacist-conducted weekly medication-education classes and
the underlying factor structure of the evaluation items are described. The pharmacist service …

The major purpose of this study was to develop and test a conceptual framework in the
pharmaceutical industry to measure, understand and explain the post-purchase satisfaction …

Patient satisfaction in the prescription drug industry has remained an under-researched
area. Public policy concerns with access and pricing questions suggest that such research is …

The purpose of this study was to determine if expectation, performance, and disconfirmation
are related to consumer satisfaction and behavioral intention. The major findings were as …