Customer incivility and employee work engagement in the hospitality industry: roles of supervisor positive gossip and workplace friendship prevalence

FO Ugwu, EI Onyishi, OO Anozie… - Journal of Hospitality and …, 2022 - emerald.com
Purpose In this paper, the impact of customer incivility on work engagement was
investigated. The authors also explored whether supervisor positive gossip and workplace …

Corporate social responsibilities, psychological contracts and employee turnover intention of SMEs in China

Z Hui - Frontiers in Psychology, 2021 - frontiersin.org
As an important organizational strategy and action that affects employee perception and
attitude, corporate social responsibility is essential for small and medium-sized enterprises …

Examining the mediating role of work engagement in the relationship between corporate social responsibility and turnover intention: evidence from Nigeria

OT Bayode, AP Duarte - Administrative Sciences, 2022 - mdpi.com
The subject of corporate social responsibility (CSR) has drawn the attention of many
scholars and practitioners in the administrative sciences field. However, few studies have …

Exploring the relevance of organizational learning for CSR strategy implementation: Empirical evidence from a developing economy

SN Khan, Z Riaz - Journal of the Knowledge Economy, 2024 - Springer
A series of recent studies have theoretically articulated the importance of organizational
learning in formulating and implementing corporate social responsibility (CSR) strategies …

The journey of culture and social responsibility and its relationship with organizational performance: pathway and perspectives

A Reis, JMC Veríssimo - Journal of Organizational Effectiveness …, 2023 - emerald.com
Purpose The purpose of this study is to map and analyze the academic production regarding
the relationship among organizational culture (OC), corporate social responsibility (CSR) …

So tired, I can't even help you: how work-related sleep deprivation evokes dehumanization of organizational leaders and less organizational citizenship behavior

D De Clercq, R Pereira - Journal of Management & Organization, 2021 - cambridge.org
To unpack the relationship between employees' work-induced sleep deprivation and their
organizational citizenship behavior, this study details a mediating role of their propensities to …

When high work engagement is negative for family tasks: mechanisms and boundary conditions

IE Onyishi, C Nohe, FO Ugwu, LO Amazue… - Frontiers in …, 2024 - frontiersin.org
Background Typically, work engagement is positively related to beneficial job outcomes.
Earlier studies, however, revealed a “dark side” of work engagement showing negative …

Unlocking the potential: Exploring career management's impact on citizenship behavior among civil servants

CC Lee, XJ Lim, SI Ng, JA Ho, YA Aziz - Current Psychology, 2025 - Springer
The Malaysian public service confronts a pressing challenge in delivering impactful
performance that serves the society and the nation. Addressing this challenge, this study …

Efficient Primary Education Service Delivery in the Local Nigerian Government

EK Igwebueze - 2024 - search.proquest.com
The inefficient service delivery of local government in Nigeria in the provision and
maintenance of primary education and educational facilities is problematic. There is the …

The Influence of CSR to Financial Performance in International Engineering Contracting Enterprises: Evidence from China

X Dang, S Wang, X Deng, N Zhang, H Mao… - KSCE Journal of Civil …, 2024 - Springer
The purpose of this study is to examine the effect of corporate social responsibility (CSR) on
the financial performance of international engineering contracting enterprises (IECEs). The …