The fitness sector has always been linked to the analysis of the loyalty of its consumers.
Different studies have shown the importance of sports service and human resources for …

Purpose The paper provides a step-by-step guide in the guise of a roadmap for service
improvement initiatives using importance performance map analysis (IPMA) …

University‐business collaborations (UBCs) are widely recognised as a key component
within the sustainability effort, yet the literature on how we articulate the value which …

Background Healthcare-associated infections have become a serious public health
problem. Various types of information systems have begun to be applied in hospital infection …

University-industry research collaboration (UIRC) is a major source for research, innovations
and sustainable economic growth. Despite the extensive evidence on the importance of …

University-industry research collaboration (UIRC) is a major source for research and
innovations and economic growth. Despite the extensive evidence on the importance of …

This study investigates the influence of social capital, market orientation, and technological
readiness levels (TRLs) on the intensity of collaboration between researchers from a public …

After two decades of privatization of building maintenance service in government hospitals
in Malaysia, evidence of under-maintained hospital buildings suggests a need to raise the …

Purpose The increasing demands for customized services and frequent market variations
have posed challenges to managing and controlling the manufacturing processes. Despite …

The research literature on university–private partnerships shows that these partnerships can
contribute significantly to the building of a knowledge-based economy. At the heart of this …