On the design of and interaction with conversational agents: An organizing and assessing review of human-computer interaction research
Conversational agents (CAs), described as software with which humans interact through
natural language, have increasingly attracted interest in both academia and practice …
natural language, have increasingly attracted interest in both academia and practice …
Exploring older adults' perception and use of smart speaker-based voice assistants: A longitudinal study
S Kim, A Choudhury - Computers in Human Behavior, 2021 - Elsevier
Thanks to their conversational capabilities, smart speaker-based voice assistants are
gaining attention for their potential to support the aging population, though the empirical …
gaining attention for their potential to support the aging population, though the empirical …
Deconstructing search tasks in interactive information retrieval: A systematic review of task dimensions and predictors
J Liu - Information Processing & Management, 2021 - Elsevier
Increasingly, users are interacting with information retrieval (IR) systems with the goal of
addressing complex, ill-defined search tasks. As a result, the interest in deconstructing and …
addressing complex, ill-defined search tasks. As a result, the interest in deconstructing and …
" Phantom Friend" or" Just a Box with Information" Personification and Ontological Categorization of Smart Speaker-based Voice Assistants by Older Adults
As voice-based conversational agents such as Amazon Alexa and Google Assistant move
into our homes, researchers have studied the corresponding privacy implications …
into our homes, researchers have studied the corresponding privacy implications …
Use of intelligent voice assistants by older adults with low technology use
Voice assistants embodied in smart speakers (eg, Amazon Echo, Google Home) enable
voice-based interaction that does not necessarily rely on expertise with mobile or desktop …
voice-based interaction that does not necessarily rely on expertise with mobile or desktop …
" Person, Shoes, Tree. Is the Person Naked?" What People with Vision Impairments Want in Image Descriptions
Access to digital images is important to people who are blind or have low vision (BLV). Many
contemporary image description efforts do not take into account this population's nuanced …
contemporary image description efforts do not take into account this population's nuanced …
Going beyond one-size-fits-all image descriptions to satisfy the information wants of people who are blind or have low vision
Image descriptions are how people who are blind or have low vision (BLV) access
information depicted within images. To our knowledge, no prior work has examined how a …
information depicted within images. To our knowledge, no prior work has examined how a …
Investigating users' preferences and expectations for always-listening voice assistants
Many consumers now rely on different forms of voice assistants, both stand-alone devices
and those built into smartphones. Currently, these systems react to specific wake-words …
and those built into smartphones. Currently, these systems react to specific wake-words …
[HTML][HTML] Exploring how older adults use a smart speaker–based voice assistant in their first interactions: Qualitative study
S Kim - JMIR mHealth and uHealth, 2021 - mhealth.jmir.org
Background: Smart speaker–based voice assistants promise support for the aging
population, with the advantages of hands-free and eyes-free interaction modalities to handle …
population, with the advantages of hands-free and eyes-free interaction modalities to handle …
The effects of anthropomorphism and non-verbal social behaviour in virtual assistants
D Kontogiorgos, A Pereira, O Andersson… - Proceedings of the 19th …, 2019 - dl.acm.org
The adoption of virtual assistants is growing at a rapid pace. However, these assistants are
not optimised to simulate key social aspects of human conversational environments …
not optimised to simulate key social aspects of human conversational environments …