The rapid development of technology in the modern era triggers new characters in society
due to the onslaught of information and communication technology development. This is …

Generation Z has grown up in the digital age with extensive access to information, yet they
often lack adequate knowledge on personal financial management. Low financial literacy …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

Abstract Service is an activity or benefit offered to consumers or service users so that it can
satisfy or meet consumer needs and desires. There are several factors that can influence …

From the above definition, it can be concluded that quality is a quality standard where each
element is interconnected and can influence performance in meeting customer expectations …

Consumers pay in return for the convenience, service and satisfaction they receive from the
service, not for ownership of the service. From the data above, it can be said that many …

Abstract Service is an intangible task that satisfies the needs of consumers or business
users. Services in general are intangible and cannot be fully owned by consumers. This is …

Abstract Service is an activity or benefit that one person can offer to another which is
essentially intangible and does not result in ownership of anything. Service is an intangible …

Quality not only emphasizes aspects of the final result, namely products and services, but
also concerns human quality, process quality and environmental quality. Service is an …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …